Privacy Policy
At The Surf Shack Ireland, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
By using this website, you agree to the practices described in this policy.
1. Who We Are
The Surf Shack Ireland
Curracloe Beach
Co. Wexford
Y21 EH99
Ireland
Email: info@surfshackireland.com
Phone: +353 87 915 4786
Website: surfshackireland.com
2. What Personal Data We Collect
We may collect and process the following information:
Information You Provide Directly
When you:
- Place an order
- Contact us through forms or email
- Create an account
- Subscribe to newsletters
- Leave reviews or comments
We may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Account login details
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring websites
- Cookie identifiers
This information helps us improve website performance and user experience.
3. How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Manage returns and refunds
- Improve our products and services
- Prevent fraud and maintain website security
- Send order updates and service communications
- Send marketing emails (only where consent has been given)
- Comply with legal and tax obligations
4. Legal Basis for Processing
Under GDPR, we process your information based on:
- Performance of a contract (e.g. fulfilling orders)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing communications and non-essential cookies)
You may withdraw consent at any time.
5. Payment Processing
Payments on our website are processed securely through third-party payment providers including:
We do not store full payment card information on our servers.
These providers may process your personal data in accordance with their own privacy policies.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Remember your preferences
- Analyse website traffic
- Improve user experience
- Support marketing and advertising activities
We use services including:
You can manage cookie preferences through our cookie banner or browser settings.
7. Marketing Communications
If you opt in to receive marketing emails, we may send you:
- Promotions
- Product updates
- Surf news and events
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Sharing Your Data
We only share personal information where necessary, including with:
- Payment processors
- Delivery and shipping providers
- Website hosting providers
- Analytics and marketing platforms
- Legal or regulatory authorities where required
We never sell your personal data.
9. Data Retention
We retain personal data only as long as necessary for:
- Order fulfilment
- Customer support
- Tax and accounting requirements
- Legal obligations
Order information may be retained for up to 6 years for accounting and tax purposes.
10. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at:
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
Our website also uses SSL encryption to secure data transmissions.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before providing personal information.
13. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our services.
Any updates will be posted on this page with a revised “Last updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
The Surf Shack Ireland
Curracloe Beach
Co. Wexford
Y21 EH99
Ireland
Email: info@surfshackireland.com
Phone: +353 87 915 4786
Privacy Policy
At The Surf Shack Ireland, we are committed to protecting your privacy and handling your personal information in a transparent and secure manner.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase products from us.
By using this website, you agree to the practices described in this policy.
1. Who We Are
The Surf Shack Ireland
Curracloe Beach
Co. Wexford
Y21 EH99
Ireland
Email: info@surfshackireland.com
Phone: +353 87 915 4786
Website: surfshackireland.com
2. What Personal Data We Collect
We may collect and process the following information:
Information You Provide Directly
When you:
- Place an order
- Contact us through forms or email
- Create an account
- Subscribe to newsletters
- Leave reviews or comments
We may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information
- Account login details
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the site
- Referring websites
- Cookie identifiers
This information helps us improve website performance and user experience.
3. How We Use Your Information
We use your data to:
- Process and deliver orders
- Provide customer support
- Manage returns and refunds
- Improve our products and services
- Prevent fraud and maintain website security
- Send order updates and service communications
- Send marketing emails (only where consent has been given)
- Comply with legal and tax obligations
4. Legal Basis for Processing
Under GDPR, we process your information based on:
- Performance of a contract (e.g. fulfilling orders)
- Legal obligations
- Legitimate business interests
- Your consent (for marketing communications and non-essential cookies)
You may withdraw consent at any time.
5. Payment Processing
Payments on our website are processed securely through third-party payment providers including:
We do not store full payment card information on our servers.
These providers may process your personal data in accordance with their own privacy policies.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Remember your preferences
- Analyse website traffic
- Improve user experience
- Support marketing and advertising activities
We use services including:
You can manage cookie preferences through our cookie banner or browser settings.
7. Marketing Communications
If you opt in to receive marketing emails, we may send you:
- Promotions
- Product updates
- Surf news and events
- Special offers
You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
8. Sharing Your Data
We only share personal information where necessary, including with:
- Payment processors
- Delivery and shipping providers
- Website hosting providers
- Analytics and marketing platforms
- Legal or regulatory authorities where required
We never sell your personal data.
9. Data Retention
We retain personal data only as long as necessary for:
- Order fulfilment
- Customer support
- Tax and accounting requirements
- Legal obligations
Order information may be retained for up to 6 years for accounting and tax purposes.
10. Your Rights Under GDPR
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent
- Request data portability
- Lodge a complaint with a supervisory authority
To exercise any of these rights, contact us at:
11. Data Security
We implement appropriate technical and organisational measures to protect your personal data against:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
Our website also uses SSL encryption to secure data transmissions.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We recommend reviewing their privacy policies before providing personal information.
13. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.
14. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our services.
Any updates will be posted on this page with a revised “Last updated” date.
15. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact:
The Surf Shack Ireland
Curracloe Beach
Co. Wexford
Y21 EH99
Ireland
Email: info@surfshackireland.com
Phone: +353 87 915 4786